Spare Parts Co-ordinator

Full time permanent position, Ashby De La Zouch (office based 5 days per week)

Having just moved in to our brand new state of the art Digital Repair Centre in Ashby de la Zouch, we are now hiring 2 full time Spare Parts Co-ordinators to be office based 5 days per week.   The role is easily accessible via public transport.

A fabulous opportunity to ensure the day-to-day spare parts aftersales processes are followed to ensure fantastic customer satisfaction.

The day to day role will involve :

• Processing customer enquiries and produce quotations through working with technical support and internal departments to build own product knowledge with an aim to be self-sufficient.
• Process customer orders in terms of Sales Order generation, order acknowledgement, pick generation to stores, invoicing / credit notes and invoice / credit note queries.
• Take phone calls / action emails from our customers, both internal and external, regarding our parts.
• Raise purchase orders for insufficient stock.
• Expedite purchase and sales orders.
• Support with inventory audits to identify discrepancies, damaged parts, or obsolete items that need to be removed from stock.
• Collaborating with other departments, such as customer service, Field Engineers, Finance and technical support to optimise spare parts management processes and improve efficiency.
• Ensuring compliance with safety regulations and best practices for handling and storing spare parts.

 We support training and learning but it would be great if you had the following attributes:

• Educated to GCSE, a further vocational certification would be beneficial
• Proven administrative experience, ideally within customer service or a parts role
• Attention to detail with good listening skills
• Ability to work under pressure with tact and with a leadership mindset
• Experience with excel and data

Why should you work here – good question!!

Apart from being your authentic self with a strong manager to guide you, we offer:

• A salary of  £25,000
• 25 days holiday plus bank holidays
  • You can also buy and sell holidays to suit
• A day off on your birthday which can be taken on any day of your birth month
• Pension Contributions of 5%
• Life Assurance from day 1
• Enhanced family leave
• As well as great things like salary sacrifice schemes, employee recognition awards, health and wellbeing and social activities and a lot of employee discounts on a lot of amazing things

So if this sounds like an opportunity for you, please contact our recruitment team directly – adele.holland@inseinc.com

‘We are committed to our culture; one of ensuring that opportunities are available to everyone.  We welcome our people to bring their authentic self and contribute to our growth and continuous improvement.’ Brooks Pierce, President and Chief Operating Officer

Please note that this is online gaming and gambling so we are also aware that this isn’t for everyone.

For more information about Inspired:

Website: https://www.inseinc.com/

YouTube:  https://www.youtube.com/user/Inspiredvirtual/

LinkedIn:   https://www.linkedin.com/company/inspired-entertainment-inc

Gender Pay Gap info: https://careers.inseinc.com/genderpaygap/

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