Are you looking for an exciting career working at a leading and growing technology company? Do you have a passion for IT and want to use and develop your skills?

If the answers to the above are yes, then read on……

The 2nd Line Operations role will see you working on products in the UK, Italy, US, Greece and more.  The role is diverse and no two days are the same. You will be investigating issues across numerous platforms and products, supporting our 1st Line teams in providing great support to the market territories in which they reside as well as working with our Technical Support and Problem Management teams.

As 2nd line you will be the contact point for internal and external 1st Line teams around the world. This is a 24/7/365 team always ready to provide excellent support regardless of the time zone!

Initially working from home, with some in office training, in the near future you will be based in our brand-new office space in 107 Station Street, Burton which has been specifically created to offer a professional and creative place of work.

We want you to have fun and build on our culture, where you can express yourself and contribute to making an amazing team do great things.

What do we need you to bring to the role?

  • Be a fast learner; can absorb and understand information quickly
  • Flexibility to work on shifts including nights, evenings and weekends
  • Strong organisation skills
  • Ability to work in a pressurised environment
  • Self-motivated team player
  • IT confidence and literacy including experience in using Microsoft Office

Salary – £19,243 per annum

To apply for this job please visit